Saturday, March 31, 2007

GoDaddy: Redux

Well I think the GoDaddy saga is finally behind us with a final score of GoDaddy:1 and DreamHost:2

I spent a bunch of time going back and forth with a few customers to finally get a example that GoDaddy would admit showed a problem on their end. Their answer was "Yes, there are some networking changes going on that may effect customers and we have no estimate on when it will get fixed"

As a small business owner who lives or dies by support I'm always amazed with these kinds of message -- On the one hand it's probably the truth, there are problems and they don't know when they will be fixed but on the other I wonder how you can deny problems for so long and then finally admit that, yes, there is a problem but we won't commit to fixing.

In a business as competitive as web hosting it really makes me shake my head. While GoDaddy does have some fairly low cost plans ($3.99/month) unless you have very, very simple needs you should look around at all of your options -- You might find that spending just a few dollars more gives you a lot more value.

Finally: You may notice a Google AdSense add start to appear in this blog -- Don't worry, I'm not trying to monotize it, I'm just trying to test a, errr, new RapidBlog feature.
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-John

1 comment:

elixir graphics said...

Ooooh. I like the script insertation. Nifty idea.

I also dig the Headers and Footers. ;)

This is a great plug-in!